Sejahtera Academic Framework (SAF)

82 81 Table 3.10 Summary of the Student Feedback Survey (2019/2020 Semester 1) Student Feedback Survey (SFS) There are four parts of questionnaires for this survey, the summary of the results are shown in Table 3.10. Part 1 is on the lecturer’s pedagogical aspects and his/her impact. Part 2 is an assessment of the course itself - in terms of its applicability and relevance from the student’s perspective. Part 3 is on the facilities (teaching and learning and other resources) at the kulliyyah level, and Part 4 is on the facilities provided by the University in general. Centre of studies % of student rating at least “Agree” on lecturers teaching and Conduct (Part 1) % of student rating at least 'Agree" on Course (Part 2) % of student satisfaction rat-ing at least “Good” on Kuliyyah facilities (Part 3) % of student student satisfaction rating at least “Good” on the University facilities (Part 4) AIKOL 97.38% 97.39% 55.08% 54.75% KENMS 96.27% 96.20% 66.32% 66.65% KAED 96.48% 96.88% 68.31% 66.50% KICT 95.33% 95.34% 80.90% 66.08% KOE 96.08% 95.95% 62.83% 61.32% KIRKHS 96.37% 95.84% 63.17% 65.85% KAHS 99.26% 98.19% 78.87% 77.90% KON 99.15% 99.09% 90.43% 85.15% KOS 98.38% 98.27% 62.79% 67.13% KOM 99.00% 98.37% 72.93% 74.06% KOD 99.30% 98.99% 63.24% 66.85% KOP 99.56% 98.23% 77.58% 72.74% KOED 97.87% 98.17% 72.19% 69.81% KLM 96.18% 96.42% 74.79% 66.09% CELPAD 96.43% 95.68% 78.87% 78.16% IIBF 97.27% 97.11 82.13% 77.14% ISTAC 87.78% 100% 57.65% 46.96% Part 1 of the SFS consists of fifteen (15) items relating to perceptions of students on how lecturers conduct their lessons. The overall results show that students are having the right impact of teaching, highly satisfied with the teaching and learning process. Part 2 consists of 15 questions on the actual course itself. As in the teaching and learning experience, the results are also showing that the students are highly agreeable with the quality of the curriculum. Part 3 and 4 pose the questions on the facilities at the Kulliyyah and University with 17 and 23 items respectively. These items include classroom and labs, cafeteria and campus safety, IIUM website and transportation services. There are mixed reactions from the survey, with newer Kulliyyahs scoring higher satisfaction ratings compared to the older Kulliyyahs for both kulliyyah and university facilities. Interpretation and Recommendation of Student Feedback Survey Students were extremely satisfied with the quality of the lecturers’ teaching and conduct and the quality of courses, with more than 90% of the students rating these two aspects as satisfactory. However, students were not happy with the quality of facilities provided by the Kulliyyahs and University, with less than 60% of the students rating the facilities as satisfactory. The University authority should address this perennial issue of unsatisfactory facilities if we really want to lead the way.